Tribe Community Platform Review : A Powerful Community Platform, Integrated Into Your Product

Tribe is a cloud-based online community platform that allows organizations to create highly engaging branded communities by leveraging granular customization options, extensive API, native apps and tight third-party app integrations. Apart from these unique elements, it comes with a plethora of core community features – right from AI-based activity feed, topics, and subgroups to user management, moderation, and analytics.

Tribe Ratings
Capterra 4.5/5
GetApp  5/5
G2Crowd  5/5
Crozdesk  5/5

Tribe

Canada

01 – 10

2018

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What are the benefits of Tribe to the businesses?

With Tribe’s community platform, brands can create a single place for users to connect via a shared purpose. Since the members are connected via common passion, the platform allows them to help each other and fosters valuable network formation.

Given below are the most important benefits:

Better customer engagement
Improvement in customer retention
Improvement in custom loyalty
Increment in customer lifetime value
Feedback collection and insight mining

Tribe Features

Given below are the important features of Tribe platform

AI-based activity feed
Discussions
Moderation tools
User or membership management
Member directory
Reporting and analytics
Subgroup management
Gamification
Incentivization system
Theme customization
Custom domain
SSO
Social log in
Content management
Event tracking and management
Notification system
Knowledge crowdsourcing
Newsletters
Website management
Support for internationalization

Tribe Pricing

Tribe is subscription-based software; both monthly and annual plans are available. Given below are the different pricing plans for an annual subscription:

Basic ($99/month)
Premium ($399/month)
Enterprise (Custom quote based on business requirement)

What is unique about Tribe?

Here are the unique elements of Tribe:

Embeddable widgets

This allows brands to select valuable components of the community and integrate the same in the product or site. Essentially, we allow our clients to add community experience in any part of the customer journey.

Extensive API

We have followed the API-first approach and any activity on the community can be accessed via API.

Native Apps and integrations

There are several valuable apps such as SEO app, virtual coin app to further improve the community. Also, our integrations with 20+ popular apps (including Zapier) allow businesses to easily automate workflow.

Technical Details

Communities powered via Tribe are accessible via any web browser as this platform is cloud-based.

Support Details

Support is delivered via the following modes:

Email
Training
In-app/live support
Community support

Tribe Awards

Tribe Award

Increase user engagement with Tribe; the best community software. It’s a cloud-based community platform where users can connect and discuss under the brand. Tribe offers content management, content moderation, event management, group management, membership management, and many more features. Tribe really drives retention. Many congratulations to the team.

- SoftwareWorld Research

What customers are saying about Tribe

"Tribe saved us tons of time and resources it would have taken us to build a community feature in house." - Dorothy Lynch

"What is impressive about Tribe is that you can bring your users together and have the community you didn't know exist." - Jesse Ramos

"We’ve been looking for such solution for quite some time till we found Tribe It is like building your own version of Facebook group." - Charlie Rice

"Tribe offers the best customer success team with deep business and community knowledge. They helped us realize great ROI." - Taha R.

"The platform is very easy to use and trying to help users customize their communities with the features that work for them best." - Behrouz H.

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